*One of the biggest productivity leaks I have seen in some organizations is the lack of next actions determined for long-term projects. Long-term does not mean “someday/maybe.” Those projects with distant goal lines are still to be done as soon as possible; long-term simply means “more action steps until it’s done,” not “no need to decide next actions because the day of reckoning is so far away.” When every project and open loop in an organization is being monitored, it’s a whole new ball game.