Armed with robust data-gathering and statistical analysis techniques (discussed in detail in Part II), we have been able to discover significant and sometimes surprising results over the past several years working on the State of DevOps Report. We’ve been able to measure and quantify software delivery performance, its impact on organizational performance, and the various capabilities that contribute to these outcomes.

These capabilities fall into various categories—such as technical, process, and cultural. We’ve measured the impact of technical practices on culture, and the effect of culture on delivery and organizational performance. For capabilities as disparate as architecture and product management, we’ve looked at their contribution to these and other important sustainability outcomes such as burnout and deployment pain.

In this part of the book we present our results.