Our research has uncovered 24 key capabilities that drive improvements in software delivery performance. This reference will point you to them in the book. A detailed guide is found in Appendix A. They are presented in no particular order.

The capabilities are classified into five categories:

• Continuous delivery
• Architecture
• Product and process
• Lean management and monitoring
• Cultural

CONTINUOUS DELIVERY CAPABILITIES

1. Version control: Chapter 4
2. Deployment automation: Chapter 4
3. Continuous integration: Chapter 4
4. Trunk-based development: Chapter 4
5. Test automation: Chapter 4
6. Test data management: Chapter 4
7. Shift left on security: Chapter 6
8. Continuous delivery (CD): Chapter 4

ARCHITECTURE CAPABILITIES

9. Loosely coupled architecture: Chapter 5
10. Empowered teams: Chapter 5

PRODUCT AND PROCESS CAPABILITIES

11. Customer feedback: Chapter 8
12. Value stream: Chapter 8
13. Working in small batches: Chapter 8
14. Team experimentation: Chapter 8

LEAN MANAGEMENT AND MONITORING CAPABILITIES

15. Change approval processes: Chapter 7
16. Monitoring: Chapter 7
17. Proactive notification: Chapter 13
18. WIP limits: Chapter 7
19. Visualizing work: Chapter 7

CULTURAL CAPABILITIES

20. Westrum organizational culture: Chapter 3
21. Supporting learning: Chapter 10
22. Collaboration among teams: Chapters 3 and 5
23. Job satisfaction: Chapter 10
24. Transformational leadership: Chapter 11