Figures

2.1       Software Delivery Performance

2.2       Year over Year Trends: Tempo

2.3       Year over Year Trends: Stability

2.4       Impacts of Software Delivery Performance

3.1       Likert-Type Questions for Measuring Culture

3.2       Westrum Organizational Culture’s Outcomes

3.3       Westrum Organizational Culture’s Drivers

4.1       Drivers of Continuous Delivery

4.2       Impacts of Continuous Delivery

4.3       Continuous Delivery Makes Work More Sustainable

4.4       New Work vs. Unplanned Work

5.1       Deploys per Developer per Day

7.1       Components of Lean Management

7.2       Impacts of Lean Management Practices

8.1       Components of Lean Product Management

8.2       Impacts of Lean Product Management

9.1       Impacts of Technical and Lean Practices on Work Life

10.1     Impacts of Technical and Lean Practices on Identity

10.2     Impacts of Technical and Lean Practices on Job Satisfaction

10.3     Gender Demographics in 2017 Study

10.4     Underrepresented Minority Demographics in 2017 Study

11.1     Impacts of Transformational Leadership on Technical and Lean Capabilities

12.1     Spurious Correlation: Per Capita Cheese Consumption and Strangulation by Bedsheets

16.1     Leadership Obeya (360-Degree Panorama)

16.2     ING’s New Agile Organizational Model Has No Fixed Structure—It Constantly Evolves

16.3     Stand-up and Catchball Rhythm

16.4     High-Performance Team, Management, and Leadership Behaviors and Practices

A.1      Overall Research Program

B.1       Firmographics: Organization Size, Industry, Number of Servers in 2017

Tables

2.1       Design vs. Delivery

2.2       Software Delivery Performance for 2016

2.3       Software Delivery Performance for 2017

3.1       Westrum’s Typology of Organizational Culture

13.1     Westrum’s Typology of Organizational Culture

B.1       Manual Work Percentages