Contents

Foreword by Martin Fowler

Foreword by Courtney Kissler

Quick Reference: Capabilities to Drive Improvement

Preface

Part I: What We Found

1     Accelerate

2     Measuring Performance

3     Measuring and Changing Culture

4     Technical Practices

5     Architecture

6     Integrating Infosec into the Delivery Lifecycle

7     Management Practices for Software

8     Product Development

9     Making Work Sustainable

10   Employee Satisfaction, Identity, and Engagement

11   Leaders and Managers

Part II: The Research

12   The Science Behind This Book

13   Introduction to Psychometrics

14   Why Use a Survey

15   The Data for the Project

Part III: Transformation

16   High-Performance Leadership and Management

Conclusion

Appendix A: Capabilities to Drive Improvement

Appendix B: The Stats

Appendix C: Statistical Methods Used in Our Research

Acknowledgments

Bibliography

Index

About the Authors