Your Competitive Advantage for Personal, Team, and Business Success
by Marie R. Miyashiro, A.P.R.
Trade Paper 6x9, 256pp
ISBN: 978-1-892005-25-0
“Breakthrough thinking from cover to cover. The Empathy Factor will help thoughtful business people add substance and dimension to relationships within the workforce—colleagues and customers.”
—JAMES B. HAYES, Former Publisher, FORTUNE Magazine
In this groundbreaking book, award-winning communication and organizational strategist Marie Miyashiro explores the missing element leaders must employ to build profits and productivity in the new economy—Empathy.
The Empathy Factor takes Dr. Marshall Rosenberg’s work developing Compassionate Communication into the business community by introducing Integrated Clarity ®—a powerful framework you can use to understand and effectively meet the critical needs of your organization without compromising those of your employees or customers.
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